Frequently Asked Questions

How does Tinora differ from regular agencies?

TINORA is not an agency, but a digital real estate platform.

The platform does everything a traditional agency does, but at a fundamentally different level: replacing the subjective opinion of a broker with powerful analytics and providing you with full 24/7 control over the process.

This is a suite of high-tech tools that helps clients independently analyze and select properties based on data and digital solutions, eliminating sales pressure and intermediaries.

In the TINORA app:

AI-powered Smart Broker — instant property selection tailored to your goals and budget.
Exclusive selections — properties selected based on TINORA's strict methodology.
Personal portfolios — deep analytics for every lot in your list.
5-Level Verification — a detailed audit of developers and project reliability.
Financial modeling — calculation of profitability and ROI scenarios for each project.
Online support — seamless transaction execution in the digital space.
Post-transaction support — construction progress monitoring, payment schedules, and automatic notifications for new documents.
The platform is free for the client — we operate without hidden commissions or markups.

Your asset is under full control

The entire process — from initial selection to receiving the keys — takes place online and remains under your control.

You are not just buying a property; you are gaining a tool to manage your asset:

Digital Owner's Portal: A list of all purchased properties in a single interface.
Payment Monitoring: You can always see the status of installment or mortgage payments and receive reminders to avoid late fees.
Construction Transparency: Real-time reports from the construction site and notifications about new certificates or documents are sent directly to your smartphone.

TINORA combines technology and deep expertise to make the real estate market transparent and your ownership experience comfortable and predictable.

In which currency are the payments processed?

Payments are made in the developer's currency in accordance with the contract terms. The personal account displays prices and payment schedules in a currency convenient for the user, with automatic conversion for informational purposes. Actual conversion is performed by the bank or the chosen payment operator.

Taxes on the purchase and sale of real estate
In Thailand, a tax is charged based on the type of ownership (leasehold 1% or freehold 6%), as well as a 10% profit tax upon the sale of the property. In Bali, there is a 10% purchase tax and a 1% notary fee. A 20% tax is levied on the sale of luxury real estate.

How are payments made to the developer?

TINORA supports the client during the payment stage and helps structure the payment process in accordance with the terms of the contract with the developer. Each client has a personal account displaying the payment schedule and statuses. Payment is made directly to the developer in accordance with the contract. TINORA does not accept funds for storage and is not a party to the settlements. Funding is possible via bank transfers and other legal methods. The team assists in organizing the payment process, but the decision and transfer of funds are made by the client independently..

With whom is the contract concluded and where does the money go?

The contract is concluded directly with the developer. Funds are transferred directly to the developer. TINORA helps the client understand the terms of the contract, payment structure, and transaction stages, but is not a party to the contract.

On what principle are the properties selected?

Selection Principle: Only projects that meet TINORA standards and are worthy of recommendation to demanding investors. Only projects that meet TINORA standards and can be recommended to investors who prioritize reliability, transparency, and real value are featured on the platform. The platform is not an automatic ad aggregator. The presented projects are the result of systematic work by specialists, based on factual data, documentation verification, and constant interaction with developers.

How to tell if a property is reliable?

TINORA is not a storefront for developers. Each property undergoes a multi-level internal review before publication. The platform's goal is to provide structured information and reduce the amount of independent verification an investor would otherwise have to perform. Based on internal market analysis, only a limited portion of projects are approved for publication.
On average:
— Cambodia — about 10% of considered proposals;
— Bali — about 30–40%;
— Phuket — up to 60%.
Other projects do not meet TINORA's internal selection standards.

What is a Smart Broker?

Smart Broker is a digital investment AI assistant that helps match budget and goal parameters with available properties and display calculations. How it works:
• select a strategy and budget
• the system calculates ROI scenarios
• compare models and adjust parameters.
What previously cost $1,500–5,000 at agencies is now available for free within the platform.

In which countries is the real estate represented?

The platform features markets with high growth potential, liquidity, and investment demand, such as Thailand, Indonesia, and Cambodia.

Are all the properties investment-grade?

All properties on the platform are selected with a focus on capital appreciation potential and investment attractiveness. However, the most interesting investment properties with increased growth potential are collected in the Marketplace TOP Offers section. Tinora does not guarantee excess profits, but provides you with high-quality selection, calculations, and an honest ROI forecast based on real data.

Is it possible to buy a property directly from the developer without TINORA?

Yes, you can. TINORA helps structure the transaction process: document analysis, understanding the terms, organizing payment stages, and property acceptance. With no commission for the client.

Do you help with rentals?

Yes. TINORA recommends proven management companies that we already work with in our countries of presence. We help choose a rental model, transfer the property to management, and support the launch. You are not left alone with the property — after the purchase, the investment continues to work.

What if the construction is frozen?

Investment always involves risks. TINORA conducts preliminary checks on projects and developers to provide the client with the most complete information for risk assessment.

TINORA only works with developers with a proven reputation, clean documentation, and financial stability. Each project undergoes a multi-level review (link to ethical declaration) before being listed on the platform. Investment always involves risks, but with TINORA, they are minimized through strict selection.

Who is behind TINORA?

The platform was founded by Valentina Orlova — an expert with 17 years of experience in development and construction in the Southeast Asian markets.

We didn't just digitize the market — we translated real-world experience in construction management and investment property into code. It is this expertise that forms the basis of our project selection methodology:

Verification algorithms based on real construction cases and documentation.
A risk assessment system that would be impossible to build without practical 'on-the-ground' experience in Southeast Asia.
Transparency that would be impossible without an understanding of all the developers' 'internal' processes..

The founder's expertise is a guarantee that behind the numbers in your dashboard lies a deep understanding of the industry, not just cold code.

How long have you been in the market?

TINORA is an officially registered investment platform. The company is registered in Phuket (Thailand) and has been operating in the legal field since 2018.
Legal address: 60/37 Moo 2, Vichit, Muang Phuket, Phuket 83000. Registration number: 0835566039726.

What is the minimum amount I can start investing with?

At the moment, the minimum entry threshold starts from $50,000 for an individual lot (flat or apartment) in full ownership.

The fractional ownership format (collective investment) provides for investments starting from $1,000. We recommend registering in the app to be the first to receive notifications about the availability of new tools with a lower entry threshold.

Can everything be processed remotely?

Yes. 97% of transactions on the TINORA platform are processed remotely — that is the essence of the platform. All properties, investment calculations, documents, payments, and construction status are available in one app. You control your investment in one click. If any questions arise, TINORA experts are always in touch and support you at every stage. TINORA is a high-tech platform with a human approach.

What visas can be obtained when buying real estate?

Visa opportunities depend on the country and the format of the transaction. TINORA experts provide individual consultations on visas and residence permits.

How to book a property?

You need to register and verify your phone number. After that, you select a property, click 'Submit Request' — and a TINORA expert will contact you. We then support you through all stages of the transaction: from the legal and financial aspects to booking the property.

Is there a commission for the investor/client?

The platform is free for the client.

Can I sell the property before construction is complete or the share before the investment program exit date?

Yes. The exit possibility depends on the property and the strategy — this is always reflected in the analytics.

Is TINORA suitable for beginner investors?

The platform is specifically designed to structure the market, minimize risks, and ensure full process transparency.

Do you guarantee returns?

TINORA does not guarantee returns. We provide calculations, scenarios, and structured information, based on which the client makes an independent decision.